In case you've ever had a cloud hosting account before or you have dealt with any other type of online service, you are probably aware from your personal experience that for some things it's better to talk to a live person on the telephone rather than exchange support tickets or email messages. If you want to learn more about a specific service before you decide to purchase it or in case something small needs to be done, for example, it is really far easier and a lot faster to get it done live. If you're able to speak with representatives by phone, it's also very likely that you're using the services of an actual hosting provider, not just a reseller. The type of support that you will get by phone may differ between different providers - from general issues to dedicated tech support. Typically most providers will offer you pre-sales assistance and 1st level telephone support, while more complex tech issues are managed via email and / or tickets.

Phone Support in Cloud Hosting

If you decide to buy one of our cloud hosting, you will be able to contact our support crew via phone for 14 hrs a day. We can help you choose the best package for your websites as we believe that it is better to discuss this kind of issues with a live person. If you already own an account, we can help you with all sales/billing questions and general matters, even with some tech troubles that do not require a long time or escalation to a system administrator as it'll be more appropriate to open a ticket for time-consuming matters and have the entire communication in a single place. We have phone numbers in the United States, the UK and Australia, so you will be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server package that we provide. As some issues are more complex and time-consuming, you may have to open a support ticket if you experience such a problem, still for all the general, billing or small-scale tech issues you can always give us a call and we'll help you quickly in order to save you the time you'll have to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your websites on our top-notch cloud platform or you can get any other general info on our semi-dedicated solutions. We have local numbers in the U.S.A., the United Kingdom and Australia plus a global number, so you can call the one that is nearer to where you are.