Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Guarantee

  • Our team of qualified professionals will try their best to answer to your service inquiries in less than 1 hour. If, however, the trouble you have encountered needs aid from the Administrators’ =Dept,= we will address the ticket to the person in charge and will write a reply to tell you.

  • Top quality support service
  • Expert Tech Assistance Service

  • We will be on line for you 7 days a week to offer information and customer support and also to help you with any difficulty that you could encounter when maintaining your virtual server. We’re able to support you with all installed in advance software applications, including your OS, server admin panel (in accordance with the VPS type) and the Website Control Panel designed 100% by our company.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Website Control Panel that is included absolutely free with your VPS features an included knowledge base. You will see a variety of thorough how to articles and reviews and a variety of step by step video guides that show all the general website managing duties. You can gain access to them by clicking on the Help or Video control keys in the top right side of each Control Panel section.